If you do not wish to receive any offers, promotions and tailored communications based on your account activity, you can request to unsubscribe from these by clicking the link on the bottom of our email, sending stop to the SMS or by contacting our Customer Service Agents via the live chat link below.
We would need as much of the following as possible, to ensure that you are not sent any further unwanted correspondence:
- Your full name
- Your username
- How we contacted you, i.e. email, SMS, or post
- The mobile number or email/postal address we contacted you on
- If possible a copy of the message you were sent